Terms and Conditions

Welcome to Initialgrow, an innovative service provider dedicated to helping entrepreneurs and businesses thrive in their early and growth stages.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and any other legal notices published by Initialgrow. These Terms may be updated periodically, and it is your responsibility to review them from time to time.

2. Eligibility and Account Responsibility

To use our services, you must be at least 18 years old or have the necessary legal authority to form a binding contract under applicable law. By engaging with our services, you warrant that you meet these requirements.

Where account creation is necessary (e.g., for client portals or subscription services), you are responsible for maintaining the confidentiality of your account details, including login credentials, and for all activities that occur under your account.

3. Nature of Our Services

Initialgrow provides a wide range of business development services, including but not limited to:

Business consultation and coaching

Market research and feasibility studies

3. Nature of Our Services

Initialgrow provides a wide range of business development services, including but not limited to:

- Business consultation and coaching
- Market research and feasibility studies
- Branding and marketing strategy development
- Website and mobile app development
- Social media management and digital promotion
- Financial planning and funding guidance
- Legal and compliance support
- Product design and development

Our services are tailored to meet the individual needs of startups, entrepreneurs, and growing businesses. Detailed scope and deliverables are discussed and agreed upon prior to engagement through formal contracts or service agreements.

4. Service Engagement and Modifications

When you engage with Initialgrow for a service, a clear project proposal or agreement will outline the services to be provided, associated costs, timelines, and terms of delivery.

We reserve the right to make changes to services, features, or prices at any time. However, changes will not affect projects already in progress unless mutually agreed upon. For long-term services or retainer-based models, we may revise our terms with a minimum of 14 days’ notice.

5. Pricing, Payments, and Refund Policy

All services are priced individually based on project complexity, resource requirements, and timelines. Clients are required to make payments based on agreed payment structures—either full upfront, milestone-based, or monthly/termly installments.

Late Payments: Failure to make payments by the due date may result in service delays, additional charges, or termination of services.

Refunds: Refunds are generally not applicable once a service is delivered. However, under exceptional circumstances, partial refunds may be offered at our discretion based on the proportion of work completed.

Cancellation: You may cancel services before the commencement of work, subject to a cancellation fee if any resources have already been allocated.

6. Intellectual Property Rights

All content, documentation, designs, branding assets, marketing strategies, website or app code, and related intellectual property developed by Initialgrow remains our property until full payment has been made.

Once fully paid for, the client receives a non-exclusive, non-transferable license to use such materials for their intended business purposes. Clients are not permitted to resell, redistribute, or claim authorship of any work produced by Initialgrow unless explicitly granted in writing.

7. Client Responsibilities and Obligations

To ensure timely delivery and service quality, clients are expected to:

- Provide accurate and complete information.
- Respond to requests for content, approvals, or clarifications promptly.
- Respect timelines and agreed communication channels.
- Honor payment deadlines.

We are not responsible for delays or service disruptions caused by the client’s failure to cooperate or provide necessary input.

8. Confidentiality and Data Privacy

Initialgrow treats all client information with the highest level of confidentiality. We will not disclose your business plans, strategies, or any sensitive information to third parties without your prior consent, except where required by law.

All data collected during service delivery is protected in line with applicable data privacy regulations and is used solely for the purpose of fulfilling the contracted services.

9. Use of Third-Party Services and Tools

To deliver our services efficiently, we may use third-party platforms, software, or tools such as hosting providers, marketing platforms, analytics services, and design tools. While we carefully select reliable partners, we cannot be held liable for service interruptions or issues originating from third-party platforms.

Clients may be required to accept third-party terms separately if services are being directly integrated with their accounts (e.g., social media, web hosting, APIs).

10. Limitation of Liability

To the fullest extent permitted by law, Initialgrow shall not be liable for any indirect, incidental, punitive, or consequential damages arising from:

- Delays in project delivery
- Loss of data, revenue, or profit
- Third-party service failures
- Misuse or misapplication of deliverables

Our total liability, in any event, will not exceed the amount paid by you for the services in question.

11. Termination of Services

We reserve the right to terminate or suspend services immediately, with or without notice, in the event of:

- Breach of these Terms
- Non-payment
- Misuse or abuse of our services
- Illegal or unethical activities

Upon termination, all outstanding dues must be cleared immediately. Any work delivered remains subject to copyright and licensing restrictions until fully paid for.

12. Force Majeure

Initialgrow shall not be held responsible for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, internet outages, technical failures, labor strikes, or governmental actions.

13. Dispute Resolution

We aim to resolve disputes amicably. In case of disagreement, both parties agree to attempt resolution through mutual discussion or mediation before pursuing legal remedies.

Any legal action shall be subject to the jurisdiction and laws of [Insert Jurisdiction], and disputes shall be settled in the courts located in [Insert Location].

14. Amendments and Updates

Initialgrow may update these Terms at any time, and such changes will be effective upon posting on our website. We encourage users to review this page regularly to stay informed about any updates. Continued use of our services after such modifications will constitute your acknowledgment and agreement to the revised Terms.